If ever you find yourself stuck and cannot login to your account then you can follow these simple steps to regain access:

You can be any of 3 types of user:

Step 1 - Navigate to the login page

Step 2 - Select Log In

Step 3 - Select Forgot Password?

Step 4 - Input your email that you are registered with

Step 5 - Check your inbox and follow instructions to reset your password

Step 6 - Return to the Log In page and sign in with your new credentials

Step 1 - Navigate to the Parent App login page

Step 2 - Select Forgot password?

Step 3 - Enter your email and submit

Step 4 - Check your email inbox and follow the instructions to reset password

Step 5 - Return to the homepage and log in using your new credentials

We hope you found this article informative. We welcome any questions you might have so please feel free to reach out to us via the Intercom OR email us at support@nurserystory.co.uk if you have any further questions