How-to Video
Add the assistant
Go to Staff/Assistants (left menu) → click + Add.
Enter their name and (optional) email and photo.
(Optional) Room – choose where they usually work (e.g., Main Room).
(Optional) Key children – assign children they support.
Click Submit (or Submit & add another).
Set their permissions
Open the assistant’s profile → Permissions:
Admin — Full access (add/edit staff, children, rooms; approve observations).
Use only for the owner/manager you trust.Send messages — Can reply to parent messages. Turn off if you don’t want them messaging parents.
Requires observation approval — If on, their L&D, General, Accident/Incident posts go to Pending approval first.
(Food/Drink, Nap, Toileting always post straight to the diary.)Post announcements — Can send announcements to parents and/or staff.
You can change permissions any time.
Invite them to log in
Go to Staff/Assistants → open the person you added.
Scroll to Account → click Invite (or Resend invite).
Enter their email → Send invitation email.
They’ll get a link to set their password and sign in.
Not received? Ask them to check Spam/Junk, confirm the email is correct, then Resend.